14-day money-back guarantee

The site is waitlist-only for now. Once the Functional Practice Playbook opens, if it does not help, email us within 14 days of getting the files and tell us what didn't work. We refund what you paid.

How to ask

Write within 14 days of the charge. Say what you tried and what didn't work. Use the contact form. Include the email address you used to pay.

What you get back

A refund of the amount you paid for the playbook. The refund goes back to the original payment method. One refund per license.

After a refund

That license ends. Stop using the files and do not keep copies for the practice. Because the playbook is a digital download, we cannot pull a file off a computer that already has it.

What this is not

The guarantee is not a promise of fewer cancellations, a full schedule, or any clinical result. The playbook is operations templates. Read the disclaimer before you use the files.

No card is charged on this site today. The same 14-day terms apply once the Playbook opens.